top of page

Refund Policy

At THECSR INVESTORS, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we're here to help.

1. Eligibility for Refunds:

  • Refunds are applicable under the following circumstances:

    • The product received is damaged, defective, or not as described.

    • The product is returned within the specified return period.

    • The product is unused, in its original packaging, and in the same condition as received.

2. Refund Process:

  • To initiate a refund, please contact us within [number of days] days of receiving the product.

  • Provide details of the issue along with supporting evidence such as photographs.

  • Once your refund request is approved, we will provide instructions for returning the product.

  • Please ensure the product is securely packaged to prevent damage during return shipping.

  • Upon receiving the returned product and verifying its condition, we will process your refund.

  • Refunds are issued using the original payment method or through an alternative method agreed upon by both parties.

3. Refund Timeline:

  • Refunds are typically processed within 2-3 days of receiving the returned product.

  • Please note that the time it takes for the refund to reflect in your account may vary depending on your bank or payment provider.

4. Non-Refundable Items:

  • Certain items are not eligible for refunds, including:

    • Customized or personalized products.

    • Products returned after the specified return period.

    • Products that show signs of use, damage, or alteration not caused by THECSR INVESTORS.

5. Shipping Charges:

  • If the refund is approved due to an error on our part (e.g., wrong item shipped, defective product), we will reimburse any shipping charges incurred for returning the product.

  • If the refund is requested for reasons unrelated to THECSR INVESTORS (e.g., change of mind), the customer is responsible for covering the return shipping costs.

6. Contact Us:

  • If you have any questions or concerns regarding our refund policy, please contact us at MOBILE: +919462682335,+919413482335, EMAIL: thecsrinvestors@gmail.com or royalfinishfurmniture@gmail.com.

  • Our customer service team is available to assist you and ensure a seamless refund process.

Note: This refund policy is subject to change without prior notice. Please refer to the latest version of our refund policy on our website for updates and revisions.

bottom of page